Get connected with your Guests and make their stay unforgettable. 93% of your Guests would own a smart phone or a tablet. 85% of your Guests would prefer a Mobile App over a website. 63% of your Guests prefer ordering or booking your hotel services through their mobile devices. 53% of the Customers prefer staying in a hotel that offers a Mobile App.
A Mobile App to Hotel Staffs for helping them easily handle Guest servicing.
Hotel staffs get immediate alerts on their mobile app when a Guest places an order for food or beverage or liquor. The task can be immediately taken by a Hotel Staff to serve the Guest.
When a Guest requests for an extra towel or a shampoo or an extra pillow, the concerned people can immediately attend to it and serve them with whatever the Guests need.
When a Guest raises a complaint, the staffs can respond to their complaint immediately, attend to it, ensure that the problem is solved and the Guest is happy.
Forget about the age old method of distributing leaflets, and transform yourself for being in the digital era.
Your Guests can view the availability of rooms in the calendar and directly book the rooms for the days they want, without having to visit any third party OTA website.
Your Guests can book food and beverages, make housekeeping requests and book special services without having to call the reception, which is often overloaded with calls.
Your Guests can view all the offers and discounts on various hotel services and book them. This way, they will be able to enjoy every luxury service at your hotel that would make their stay memorable.
You will not only be improving different aspects of Guest experience, you will be getting an opportunity to create a brand for your Hotel and increase the potential for Guest loyalty.
Your Guests can create a profile on the Mobile App and upload their identity proof too. This will save time for you in completing KYC formalities and for your Guests to quickly check-in and relax at their hotel room.
Guest feedback bode a good reputation to the hotel and your Guests get a platform to provide their valuable feedback real-time on all and various aspects of the hotel features such as ambience, courteousness of staffs, or cleanliness.
Reminding your Customers about your presence, even after they check out, is very important. Keep sending messages on various offers or holiday season booking to your guests. This will ensure you better Guest loyalty.
Your Guests can order any hotel service with just a few taps on the App, without having to visit the front desk that is often busy.
If your Guests need something from the reception or from the house keeping, they do not have to go out of the room, searching for the concerned people.
Any request for hotel services, cleaning services, booking of cab or taxi or wake-up call, all can happen with a tap on the hotel mobile app for Guests