End-to-End Guest Experience wrapped in a single Mobile App.
A complete range of functionality modules to offer a digital experience to your valuable Guests.
Guests get complete booking access to your hotel rooms, with booking calendar and availability, on their smart phones and tablets. Know in detail
Guests get ordering access to a wide range of services, food and beverages, liquor, laundry services and your staffs get an opportunity to improve their Guest services.Know in detail
Allow your Guests to raise complaints on a defective electronic appliance or a broken bed, directly from their mobile or tablet. Know in detail
Add multiple restaurants and bars and upload food and beverages menu and bar menu items, all segregated for an easy selection and ordering.
Add special services like Spa, massage, facial, pedicure services, etc, with duration of the service, description and cost.
Add offers and discounts on various services. Make it available either for all the Guests, or first time Guests or special Guests, specific to whom you want to offer.
Accept the ratings and reviews for each service you offered to each Guest. Feel appreciated for their positive reviews and accept their criticisms to further improve your services.
Easily manage complaints from the Guests. View the statuses of the complaints, if is assigned to somebody or yet not, or if it is already attended and closed.
The Hotel Geni's Hotel Content Management System is a comprehensive system that streamlines all the hotel operations such as front office operations, room service management, Guest complaint management, managing Guest mobile app from backend, managing the mobile app for Hotels from backend, special service management, order management and reputation management. In addition, it helps in increasing hotel's revenue and bode good reputation to the hotels. Hotel Geni's CMS for hotels can bring all the aspects of hotel operations in sync and helps manage each and every hotel operation seamlessly.